Is it a uniform, an attitude, a set of skills, a different behavior, an intimate knowledge, assurance, even handedness, lack of emotion, separation and distance, appearance, manner of speaking, interaction with peers and customer, learned, innate, difficult or easy?
It is all these things, and add those I have missed. Being "professional" is as diverse in definition as it is hard to define. Different for all of us? Perhaps, but...........
Our customers companies pay us for a service they cannot perform because; they don't have the skill and equipment, they don't have the knowledge and infrastructure, they don't wish to.
Each day we put on a uniform, climb in trucks and enter someone's home. We bring our knowledge and skills to bear, moving them:
- On time.
- Without damage.
- With care.
Our behavior in this scenario is "other" motivated- we are in this environment to take care of someone elses needs. For pay.
All the training and motivational slogans and meetings are for nothing, if we don't place the other (our customer) first.
That is the foundation of "professional" behavior in professional relocation.
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